Same problem here, I contacted support by phone Feb. 20th evening and after being on the phone for 45 minutes trying to figure it out through Screen Share they came to the conclusion that even though the Form (8895-A) was released, it wasn't in their system yet and they suggested to wait 48 hrs fir the form to be available through software update....Well, it's now 3 days past 2/20 and nothing has updated or happened yet.
I had my taxes prepared and ready to E-file since 2/7 and this is the only thing I'm waiting for.
I've used Turbo Tax Business and Personal software for many years and now I'm considering switching for 2020 Tax prep.
