Hi Dave,
During my first call I was told I could pay an additional fee to have my return reviewed line by line even though I knew it was a glitch in the Turbo tax system (the line that said "enter $3,280 showed $0). There was no way I was going to pay for something that wasn't my mistake. Two days later, I finally got someone to listen to me and I spent an hour and a half on the phone getting the problem resolved. To answer your question, yes there was an amount on the carry over line. In the end, I had to delete the 2 Schedule CS's and reenter them (exactly like I did originally) and then they worked. I was working with 2 TurboTax representatives. One that I could see and hear and then an additional person that was helping him. I can only assume that the woman who was helping him was doing something behind the scenes because I did everything exactly like I had done previously.
Now both my Federal and State have been rejected because for some reason my daughter's return didn't have the box checked that stated she could be claimed by someone else. I have no idea what question was answered wrong that caused that to happen but now I'm waiting for amendments to be available which looks like it won't be until February 27. Do you have any idea what question populates the "Someone can claim you as a dependent" box?
Needless to say, this whole experience has been extremely frustrating. I've always felt confident using TurboTax in the past but after all these problems my husband wants us to just go to a CPA next year. I've spent too many sleepless nights worrying about this mess and now I have to wait to try to finally get this resolved.
