The QEF program, like everything else, is bound to have glitches and bugs and they are working to correct the issue ... complaining about the FREE add on program will not get it fixed any faster.
You do have the option to use the FIRE system instead ...
I HIGHLY recommend you use the FREE service on the SSA web site to file those forms. It is a direct filing and doesn't have the limitations of the QEF program.
https://www.ssa.gov/employer/
https://www.irs.gov/tax-professionals/e-file-providers-partners/filing-information-returns-electroni...
https://www.ssa.gov/employer/W2checklist.htm
