Finally spoke w/ someone on phone. They had NO option except adding this expense to "other expenses". I do not want my profit/loss statement to show zero on refunds and allowances and then have a much larger number in "other expenses" than previous years. The line on profit/loss statement exists for a reason, and TurboTax needs to get this fixed. I don't have any further time to invest in this - so I switched to H&R online. The refunds/allowances option exists on that system and I was able to get self-employed for $60 with a coupon code. Turbotax offered to send us software to do it by PAPER if we would pay for it. No thanks, just fix your system!
