Unfortunately, it just doesn't work. The file is there in the specified location. If I go to the file and click on it, it brings up our 2023 returns correctly. However, the online deluxe version will not import any of the information from last year's returns, even with the correct SINs. It's totally frustrating, not to say useless. If it won't even process this first step, how many more issues am I going to face with this version, even if I input all last year's information and carry-forwards by hand? How can I trust software like this? It's pathetic!
