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Unable to import 2023 data to online deluxe version of Turbotax
I've used this software for years but I'm thoroughly frustrated with this year's version. I can't even get to first base.
I activated Turbotax but am completely unable to import last year's returns/info even though I'm using the same computer and the required files are clearly there. I've spent about 4 hrs on this including 1.5 hrs on the phone with an agent which solved nothing. when all else failed she had me download a version but I wasn't able to activate it because she couldn't get me a new activation code.
It looks like I bought a completely useless piece of junk. I'm disgusted.
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‎April 24, 2025
7:28 PM