MikeH36
New Member

Unable to import 2023 data to online deluxe version of Turbotax

I've used this software for years but I'm thoroughly frustrated with this year's version. I can't even get to first base.

I activated Turbotax but am completely unable to import last  year's returns/info even though I'm using the same computer and the required files are clearly there. I've spent  about 4 hrs on this including 1.5 hrs on the phone with an agent which solved nothing. when all else failed she had me download a version but I wasn't able to activate it because she couldn't get me a new activation code.

It looks like I bought a completely useless piece of junk. I'm disgusted.