I was never able to get Turbo Tax to download the Georgia software on the original PC (Windows 10) I was using. I moved my files to a second computer and the software would not install (Font install errors). I moved to a third computer (Window 11) and the software installed but the activation code came back as invalid, even though it worked on the first computer and Intuit showed that it had been activated and registered with that activation code (you are allowed to install the software on 5 computers.) At this point I got on the phone with Turbo Tax Support. I spent over an hour with a person, reinstalling and downloading and installing various apps, attempting to get the Turbo Tax software to work. All to no avail, and then abruptly, we got cut off. And I never heard back from him, even though the first thing he asked me was my phone number in case we got cut off. Out of desperation, I then emailed my seller, explaining everything to them. They immediately sent me a new activation code, I installed the software, activated it, and completed my returns. Thanks, Turbo Tax!
