Business & farm

@christianperezsmith   wrote:  "swindeling me into "upgrading" is objectively fraud when you claim your services are "free"...your abusing your use of power in this dynamic, let me just pay my taxes, i dont want your extra shenanigan"

 

I'm a fellow user.  I don't work for TurboTax.  Are you also wanting to downgrade from Deluxe Edition to the Free Edition?   You may or may not be able to use Free Edition.  See the following:

 

You appear to be using Deluxe--at least that is what is displayed underneath your question.   Deluxe has a fee for both the Federal and state return, if applicable.   Either you ended up there by mistake or some situation in your return caused it to upgrade.    The Free Edition is for very simple 1040 returns with no additional schedules except for Earned Income Tax Credit, Child Tax Credit, and student loan interest.

 

You can try to downgrade, but if it encounters a situation Free Edition can't handle, it would ask you again to upgrade.

 

FAQ:  How do I downgrade to a different Online TurboTax product?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-pri...

 

If it turns out that you can't use Free Edition, another option is to look at the various free products offered at the IRS website, some of which also include a free state return.

https://www.irs.gov/file-your-taxes-for-free