Thanks for the reply! I didn't order these sales, apparently they were generated by the internal operations of the security, "O" which is a REIT. So I don't have any records, I did not place any orders for this action and the quantity sold is 0.000. With a quantity of 0.000, I can't even use a general cost basis on total holdings using an average.
I tried to enter 0.00 as the basis (and various as the date acquired) but I am receiving an error implying that a cost basis of 0.00 is not allowed. If I claim some other random value, like a $1, I will generate a capital loss when there isn't any.
In your step 3, if I enter 0.00, I still get an error.
3. "At the screen We noticed there's an issue with your cost basis, select I know my cost basis and need to make an adjustment. Continue."
