Business & farm

We ran into the same issue. A very patient TurboTax agent helped us resolve it. Here is our solution.

 

Step 1
On your TurboTax home page, click "Add a State" at the bottom. This allows you to edit your tax forms.

 

Screenshot 2025-03-22 at 10.36.18 AM.png

 

Step 2

Go to Wages and Incomes and edit box 14 for your NY W2 . Fill in NYPFL with category "Other (not classified)" as other people recommended. 

Screenshot 2025-03-22 at 10.39.57 AM.png


Step 3

Go back to home page -> Tax Tools -> Tools -> Delete a form -> scroll down to NY state documents, delete the document related 225 adjustment (can't recall the exact file name). Then you should be able to e-file NY return.

Screenshot 2025-03-22 at 10.30.49 AM.png