I have managed to get to the Tax Tools area.
Here is the token I was given to share my anonymized return: 1289449
Please let me know that you have received this.
Thank you for helping.
Peter
p.s. I changed browsers (from Chrome to Firefox) , deleted the NY return, cleared the cache in Firefox, and then re-entered my wife's NY W-2 by hand. I am still getting the same roadbloack
