Business & farm

Clearing my browser cache did not resolve the problem. Deleting the 3800 Forms did not work - that is, when selected for deletion, they persisted.

 

The resolution came later, in the normal course of attempting to get through the section for 20th time, with the same data entered / same questions answered the same way. I got an interstitial page message that said "Your errors have been cleared!" which is nice, but means nothing I did cleared them. 

 

A request I would convey to the Intuit folks: it may be better to withhold functionality longer (3800 form questions / ability to fill it in) if the data entry functionality precedes the process progression/submission functionality. Seeing "Not Started" on that section two dozen times over a month of attempts lowers my opinion of the software significantly. I would have abandoned the process, but for the fact that I'd pre-paid through Met Life.

 

Regards,

 

Tim