JaredJC
New Member

Business & farm

I have been looking up information and trouble shooting through the mobile app, and on my laptop. 3 hours now.

 

No one is explaining anything on what steps in ordwr you need to do to get to this screen, and connect accounts. Do I need to get through all the pages until I file and send it? I've cleared my cache & done multiple troubleshooting options. TurboTax says they can add bank/credit card info to look for expenses, yet no one has any video showing how to get to it.

 

Not once have I seen the page you are showing in your screenshot. Do I just not file & never recommend this app? Do I file & pay a lot of money because TurboTax can't help me?