PS …
so literally “holding my heart in my hand” I tried the just above instructions….
searched for control panel….did steps and found specific C++ but one for (64)…..top change button didn't work so right-clicked on it when highlighted…..had to restart….
AND IT WORKED….great, sincere thanks to wise people above on this Board…
IF ANYONE RESPONSIBLE FOR TURBOTAX READS THIS PLEASE IMMEDIATELY ENSURE THAT EACH AND EVERY CUSTOMER SERVICE PERSON KNOWS, AND PUT IT IN YOUR DATABASE…..THE LEAST THAT WE CAN EXPECT….
Thanks all!
