I agree...I spent over 10 hrs on 2 separate occasions with TT on the phone and the final talk, the agent just said "you should call Amazon (I'd bought the download from Amazon) because I don't know how to fix your problem. Both TT agents I talked with said that I was using an activation code supplied by Amazon and it was for a MAC OS, not Windows. I told the agent no, when you do the download, it asks if you are downloading it for Windows or MAC..there is not two different activation codes. But they just didn't get it. I've been a loyal user of Turbo Tax since 1993...this is the final straw. I'll find another tax software next year. Intuit just doesn't care about the problems customers are having with TT.
