Business & farm

no the manual update would not work,  I tried that and kept getting message that I had no internet connection which was erroneous as I was connected to the internet.    I have to believe that the error of not being able to update was a TT tax server problem as about an hour after being told to take my computer to a someone to do a clean microsoft windows install and to have it checked for malware.   I attempted to open turbo tax again and it updated as it should and I was able to update within the application without any issues.   I wasted 8 hours on 2 different days attempting to get this to work and two turbo tax techs refused to say it was a TT server problem but I chalk it up to that as there is no other reason for it to have magically updated when it couldn't regardless of everything we attempted