Business & farm

I was on the phone with tech support for 4 hours.  Still cannot access turbo tax.  I repurchased turbo tax per the tech's request and asked for a refund for the prior license.   The refund has been denied.  Absolutely unbelievable!!

The tech was great, but I have some issues with Intuit at the moment.  I will be looking into other tax software in the future.  But for this year I want a refund and my newly purchased software to work!

I have used turbo tax for at least 8 years and this is the worst experience I have ever had.