It is definitely not Amazon. I got mine from a Membership Club and I'm having the same problems. There is no way they are goig to give my money back since I don't have the receipt for it and I can't print it off their website. I'm trying to run TT Deluxe Federal + State.
I have done all the repairs to the C++ and installed and uninstalled many times and it still isn't working. I'm running Win 10 and have had no updates on it lately. They keep pushing me to upgrade but I don't want to do it until I get this problem fixed so I can get my taxes done first. I can't beliee that TT is brushing us off like this. I have been a customer for many, many years......back into the late 80s when we saw an H&R Block person that screwed up our taxes and I had to re-do them. Had CD-Roms then and I would always get that version until I was pushed into downloading. Never, ever had this kind of problem until now.
