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Business & farm
I'm sorry, you can't "switch" to the online version of TurboTax from our desktop product. But, you can request a refund since you cannot use the version. You can request a refund from this link:
How do I request a refund for my TurboTax product
If you purchased the copy from us directly, give us a call.
And just a heads up on the 2024 TurboTax Desktop copy that you have already received:
The version of 2024 Desktop is not final, and will not be ready until filing season starts. There will be multiple updates as the IRS finalizes things up and 2024 amounts are entered into the program.
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‎November 13, 2024
4:47 PM