@LenaH @PatriciaV Has there been any update or progress in investigating or fixing this issue?
There are 4 threads related in various ways to this issue. This thread I'm posting in, as well as the following 3. So you can see it is an important issue:
https://ttlc.intuit.com/community/tax-credits-deductions/discussion/re-how-to-complete-form-8881-for...
https://ttlc.intuit.com/community/tax-credits-deductions/discussion/re-no-place-to-e[product key rem...
https://ttlc.intuit.com/community/business-taxes/discussion/cannot-e-file-federal-return-from-2023-t...
You can also see from the replies from @calbear and @alex_k_21 above that, despite TurboTax repeatedly saying the problem is fixed, they are still unable to electronically file without a problem.
Many of us are sole proprietors with no employees and no startup credits with Solo 401(k) plans and want to claim just the auto-enrollment credit. And your software is not working for us because it is assuming certain requirements for the auto-enrollment credit that are not accurate for Solo 401(k)s for sole proprietors with no other employees. Thus, it is not allowing us to enter our accurate information, be offered the option to enter the auto-enrollment credit information, claim the credit, have it correctly fill out Forms 8881 and 3800, and then actually file without being rejected. (I'm not sure if these problems are connected or are 2 separate problems. One being the inability for sole proprietors to correctly fill out that we have no employees and no startup credit and still see and enter the auto-enrollment credit inforrmation, the other being the Form 8881 apparently not being included when people go to file. Both things need fixing.)
This problem/these problems has/have persisted most of this year. This very thread was first started all the way back in March 2024. And it's August now and the problem is still not fixed. Even people with extensions all the way to October are getting close to running out of time and not sure what to do. @calbear seems to have given up and been forced to file a paper return, which I know I do not want to have to do.
Can Intuit please escalate this issue and give us some more feedback on the progress of it? After so many months, it really deserves more expedited attention. Thank you.
