What is box 14?! I have no idea what the virtual assistant is rambling on about?! I mailed taxes in June 2nd, 2024, and it's just says " Pending? "

What would I possibly need to fix with box 14, when it's blank on both w2s? I restarted the taxes a few times, because It said I qualified for the EIC? I have no idea what's going on, at all. Heeeeelp meee?!