It's hard to determine what is going on without being able to actually look at your return. An option available is for you to provide a TurboTax ".tax2023" file to us that is experiencing this issue so we can take a look at your return. This will help determine what the issue is and provide you with a solution.
If this is something you'd like to do, and you are using TurboTax desktop, on your menu bar at the very top, click Online and then Send Tax File to Agent. When you click to send, you will get a pop-up asking you if you want to send a diagnostic copy for an agent. Select send and then you will get another popup with a token number.
If you are using TurboTax Online, select an income section on your return to pull up the Tax Tools option on the left side of the screen. When you see Tax Tools, click on it. You will then select Tools. This will pull up a pop up box titled Tools Center. In this box, select Share my file with Agent. Click okay on the pop up informing you of what a diagnostic copy is. You will then get a pop up box with a token number.
Reply with the token number and we’ll be able to open a TurboTax file with your numbers but not your personal information.
@calbear
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