It depends. You may need to delete and reinstall the software. To uninstall, you need to go to the Control panel in your return. Then under programs and features, select uninstall program.
After this is selected, find Turbo Tax 2020 and then select uninstall. Once this is gone, try reinstalling your CD complete with the License code. Once it is fully installed and functional, you will need to find your 2020 tax file in your computer. If it is stored in your computer, select Find a tax file, which is a blue hyperlink on your landing page and this will show you the tax file for your 2020 return. Select it to load the tax data into your return.
Once your original tax return is restored in your return, go to.
- Federal Taxes
- Other Tax Situations
- Other Tax Forms
- Amend a Return
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