Same problem here, each day the date kept changing. It was saying 3/4 on Monday 2/26. I emailed the CEO like someone else said to do. Within a few hours I got a phone call from someone saying they were with the "office of the president". She explained the software is written on Thursdays and will be done on the 29th, they use the next few days to ensure the software is working correctly so it will be done by the 4th. I let her know I would be switching to HR on the 4th if it's not done, she said shes confident it will be done on the 4th. I even got an email confirming:
I am emailing you from TurboTax Customer Care on behalf of Intuit's Office of the President. I am the specialized agent assigned to assist you. Thank you for taking the time to speak with me today. I strongly believe that we will be able to address all the obstacles you are encountering and you will see the Schedule C paid wages form updates available on 3/4/2024. I look forward to speaking with you on 10:00 am PST on 3/5/2024 and hopefully you will be able to confirm transmission of the 2023 return. If you have any concerns regarding this matter, you can reach me by replying directly to this email. Thank you again for reaching out.
Respectfully,
Racquel K
TurboTax Customer Care
Well, today I know it's total BS because the date was once again changed to 3/6. I have no confidence in TT anymore, I too have been using them for years. On 3/4 I'm changing to HR Block if this isn't resolved. TubroTax hasn't released ANY official statement on it, customer service is giving all of us different answers, they won'teven allow me to file with my state. I suggest others start making the switch too, I know it's a pain to do and takes a lot of time, but enough is enough.
