Thank you, Candace; however, I dont know what that means as far as the date that TT will have the software updated so that I can finish my taxes. It is late and concerning and so far just the run around, moving the date ahead each week. How can a filer make a plan on filing by the deadline without TT being succinct? There are many many hours of data entry and step-by-step that I put into the TT questions, so its too much to start over with another software.
TT is not addressing this professionally and every small business owner in America who uses TT can now not file their taxes! This not okay and it has NOT been handled with expediency.
I also called and spoke with TT customer service where they kept me on the line for 45 minutes. At the end of the call, I had asked (prior to seeing these posts) if any other TT customers had asked about the same issue. Her reply was "no, this is the first Ive seen it, no other customers asked so far." That was not a proper answer in that it's easy to see the many TT customers who requested that exact same thing ... to update your software!
Also, your email of [email address removed] is broken. it is the email turbo ... at cm. intuit ...
(your software removes the email on posts) "Sorry, we were unable to deliver your message to the following address. <[email address removed]>:
Unable to deliver message after multiple retries, giving up."
Sincerely,
John
