Fyi, I’ve waited weeks for the box 12 problem to be fixed. It kept telling me “the amount you entered can’t be greater than the one in the box” which it wasn’t. I was told twice, it was nothing on my end; that turbo tax was still trying to fix the issue. I finally talked to someone on Friday who had me round DOWN the amount to the nearest dollar. For instance, my amount was $1,936.23 so I entered $1,936.00. And it immediately submitted my return. Hope this helps!
