Well, the cause was found after a rep spent much time and was determined to figure it out. It turns out that somehow on 2022 return I must have answered a question incorrectly that caused it to be checked off as Final K-1's top right hand side of K-1. Once we changed that, we then started 2023 interview again and imported. That fixed it. The partner info was all there. I also had to file an amended return for 2022.
