Hello everyone again,
I just got off a call (again..6 calls in the last week) and was told that IT is aware of the issue and is working on it. There is no ETA for a fix and they will do the "normal" update when ready. So keep checking for updates. In addition for now, for those of your that had mentioned it, you will not be able to eFile your State return until you can eFile your Federal return no matter what State you reside. My concern again was that when you call in, most first line support personnel places you on hold to check with a supervisor or support team member to confirm that there is an issue. They are not being told this upfront for some reason in order to save time. Most of the front line folks have been really excellent in trying to help. I have to give those folks credit once they understand the issue. Some however, have offered erroneous information that can lead one to believe it is something else so be careful about making changes unless you are absolutely certain you know you had made some incorrect entries that have nothing to do with the issue at hand which is eFile versus Mailing due to Schedule C/Form 8995 (QBI). If you are reporting income outside of a W2, TT will generate From 8995 and thus create a Schedule C. Once that happens the issue crops up that you cannot eFile. For example my Brother's return does not have a Schedule C and it will allow him to eFile. Let's hope TT solves this issue soon also we can all get on with filing our 2023 taxes. Hang in there. Sorry for any typos.
