I made my third call to support this morning on this same issue since I was told on a earlier call last week that the issue would be resolved today once the IRS began officially accepting returns (which I knew was not going to be the case, but I gave them the benefit of the doubt).
After taking to the agent and being placed on a series of holds for 1 1/2 hours, I was transferred to supposedly a manager on the software team. I asked if the developers were aware of the issue and if they had an estimated time to resolution. I did not get a straight answer on either question and was told just to continue to be patient and that it might be due to a form that goes along with the Schedule C that the IRS is not ready to accept. I had previously already checked TurboTax's form availability link for each of my schedules/forms and they are both accepted for e-file and available already. I am getting pretty close to switching products even though I have been with Turbo tax for 15+ years due to their lack of customer support.
