DoninGA, Tried your instructions on Friday. They dished me over to the business line, but also gave me a direct 800 number in case I got disconnected, which I did. On hold for almost an hour, then got the "click" of death and the line went dead. Will try again today. Thank you again for the assistance. Without sites like this and good folks like you most of us out here would have no hope to get things resolved. Much appreciated.
