Do you have 2 or more children? Also, is it a credit of $1000 or expenses of $1000?
If you have 2 kids, you can receive a credit on the extra $1000 ($6000 for 2- $5000 max FSA). This would probably be a credit of $200.
If you are showing an actual credit of $1000, you may have indicated the following after entering the W2:
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Edit W2, keep pressing Continue until you see the screen -
- Did your employer provide on-site child care?
If you indicate in this area that you had a leftover amount in the FSA, you can receive a credit and exclude the $5000. Please review your responses to ensure you have answered correctly.
