There are several reasons that you would not be getting the child tax credit. If you have NO tax liability, you wont get a child tax credit. If your modified adjusted gross income is too high, then you wont get a child tax credit.
The purpose of the child tax credit, is ONLY to offset your tax
liability. With the child tax credit, you can qualify for a credit of up to
$1000 for each child that qualifies you for the credit. However, you cant get a credit that is larger than
your tax liability. Additionally, if you have other nonrefundable
credits that you are claiming, then together they cant total more than your tax
liability. A nonrefundable credit is a credit that offsets your tax liability.
When you are unable to get the full benefit of the child
tax credit, you can
qualify for the additional child tax credit if you have earned income that
is in excess of $3000 and you meet all the requirements. Please refer to the following FAQ to determine if
you meet the requirements for the child tax credit. https://ttlc.intuit.com/replies/4862549
If you do have a tax liability, then it might be that
your modified adjusted gross income is too high. Please refer to page 3 of Pub
972 under the headings, "limits on the credit" and "modified
AGI" for additional information. https://www.irs.gov/pub/irs-pdf/p972.pdf
