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Schedule C income how to get the QBI deduction with home & bus. software

I purchased your Home & Bus. software online.  Long time customer. This 2018 software does not calculate the QBI deduction automatically.

Question: Right now I am filing a Schedule C small business income & the net income should be affected by the QBI on line 9 of the 1040. Line 9 shows zero. What to do with this software to make the QBI work.

COMMENT: I also did a partnership return with this software & again no clues or instructions from Turbo Tax on how the software would calculate the QBI deduction from the K-1 small business income.

One of your customers answered my request for help & said put the K-1 partnership income in box 20 & the QBI deductions will work.  Why did not your company tell me this.

Bad software this year from a 10+ customer.  I should ask for my money back.