Deductions & credits

Yes, switch to the Forms mode that allows you to enter information.  Also in my personal situation, I brought information in from last year.  In numerical fields where if you right click, you can add supporting details, the numbers are wiped out when you transfer from last year, but the description of what that number was is not.  In the miles driven to medical appointments field, I was not able to proceed-- TurboTax said I needed to put in a number. When I eliminated all the descriptions in the supporting details from a past year that had not been cleared, it then would accept a zero answer.  It let me proceed when I did this.  Perhaps this will help with your issues.  I did have to do this via the forms, not the step-by-step, as that is the only way I could get to the data.  Good luck.