Deductions & credits

In the downloaded version there is a "toggle switch" where you can go from looking at the forms to the input mode so you don't have to print anything.  You can make a change then look at how it effected the form instantly.  In the forms mode you can even make some direct entries when needed.  It is a superior program so you may consider using it in the future.

I am glad you and the program are on the same page now ... the support team should have been able to walk you thru the correct entries to complete your incident report earlier ... but you probably didn't get a tax pro, you probably only got a techie who only knows the program and not the tax law.