Deductions & credits

On that first page you mentioned where you are clicking EDIT in the ITEMS category, is there a dollar amount listed next to the EDIT button, showing that you have made previous entries?   And after clicking EDIT for the ITEMS category, the next screen does not show a list of charities and donation dates you have already entered?   And there's no button toward the bottom that says "Add Item Donation"?

I see you are using  Chrome.  Do you have a different browser to try to see if it makes a difference?