Unfortunately this issue does appear to have affected our prior tax returns. I attempted to submit a claim under the Accuracy Guarantee however one of the requirements is that I must first receive a notice from the IRS. How do I go about amending those past returns? Since TurboTax self-calculates certain fields, I'm concerned we may encounter the same issue again when trying to correct them.
For context, we recently signed up for the Expert Full Service product. At the end of our session, our TurboTax expert told us we were looking at a $4000 refund. This didn't seem accurate, so I requested a breakdown of the deductions, as I suspected it may be related to how depreciation was entered. We were told that we would not be able to review the forms unless we completed and filed the return. The total cost to file is quoted at $1200 for federal and state, despite being told we qualify for the $150 "all in" promo offer. All of this prompted me to review our past depreciation amounts, which is when I discovered they appear to have been overstated in previous years. I had hoped that using the Premium service would help identify issues like this, but it seems our expert did not catch it either. In fact, it appears the depreciation may have been further increased with the current draft filing.
With all of that said, can we use our current "Full Expert Service" to help us amend previous returns and properly file our current one? Last year, we used Expert Assist, which is $209 (much less than $1200), and this product includes a 100% accuracy-guaranteed final review (although the review did not catch the issue last year). If we downgrade to this product, will an Expert confirm and assist us with the amendments? Additionally, is there a form or different approach we can use this year that would allow us to address the issue without having to file 3 separate amendments? Thank you for your help.
