Missing 1098

I paid off mortgage Feb 2025 and the lender deactivated my account, although I can login to their portal and see my 2024 1098 form. But they didn't generate 1098 for 2025. I have tried their chat and phone support, and they acknowledged it and told me to email them a request which I did. I haven't heard back. I also logged into IRS site and checked if they received the form from this lender, and they didn't have any.

 

Is there a way to deduct the interest in this situation? If yes, how do I go about doing so in turbotax?