Deductions & credits

I am having the exact same issue.  I called Turbo Tax and spoke to a person.  I told that person that I am being forced, by Turbo Tax, to mark the EIC IL-EITC box.  I also told the person that I do not qualify for federal EIC or Illinois IL-EITC.  The person tried to figure out why I was being forced to mark the box and he was not able to figure out why.  Then he said that if I mark the box, for a credit I don't qualify for, that it will not change my Illinois tax.  Then he immediately hung up, he didn't even say good-bye.  This call was on March 7th.