Deductions & credits

Obviously this Issue has been going on a long while.  

I'm on desktop version but what I did was click the darned box & hit continue.  
Went to revisit Illinois again (credits & taxes) and it was blank and OK now! 
For kicks, I went back again to try to click the box and it yelled at me saying I'm not qualified for EITC.

I guess try that?   TURBOTAX - FIX THIS