It depends. One of the most frequent causes of this discrepancy is how residency is reported for your dependents. If you selected that they lived with you for six months or less, you won't get the credit because the requirement is for them to live with you for more than half the year. You should double-check the "My Info" section to ensure their residency is marked as seven months or the entire year. A child born in 2025 should be marked as lived with you for the whole year.
Another possibility is the investment income limit for the 2025 tax year. If you have interest, dividends, or capital gains that exceed $11,950, you are ineligible for the EIC regardless of how many dependents you have.
Finally, you should verify that your filing status and Social Security information are correct. If you are using the "Married Filing Separately" status, you are generally disqualified from the EIC. Additionally, if you or your dependents have an ITIN rather than a valid Social Security Number, the credit will be denied. Make sure you did not accidentally check that their Social Security Number is not valid for employment.
