Deductions & credits

Follow these steps to change things:

1. Start with the federal child care and make sure your employer is not listed there as a daycare provider. 
   1. Your w2 box 10 shows the connection for expenses, 
   2. I wonder if your program had a hiccup and added them as a provider? 
   3. Delete/ trash can the wrongly added care provider.
2. Wi pulls in from the federal screen.  Once federal is 100% correct, move to WI. Is your form correct now?
   1. Yes, great
   2. No, data is stuck some somewhere. Follow these steps:

Desktop version: 

1. Delete the WI childcare
2. Save your return while closing the program.
3. Update the program
4. Open
5. Enter the information again.

Online version:

For stuck information follow these steps:

1. Delete the WI childcare - see How to Delete  
2. Log out of your return and try one or more of the following:
   • Don't use Internet Explorer.
   • Clear cache and cookies,
   • Sign in using a different browser.
   • Sign in using a different device.
3. Log back into your return.
   • Enter the information again.

If you still have trouble, delete the federal childcare as well and try again.