home sale within 24 months of spouse's death

I sold my home within 24 months of my spouse's death yet TurboTax Premier for the Mac is only giving me a $250,000 exclusion when it should be $500,000.  Why?  This appears to be a major 'bug' in the software.

 

Case 1 176921060152 status is 'closed' but as of today, 02/15/2026 , the problem still exists.