Deductions & credits

That's like saying that E-filing generated them no revenue.  If it's why customers buy the software, it generated them revenue.  I think they looked at it like a stand-alone product, which it really wasn't.  It's a compliment to turbotax.  Anybody tracking donations using itsdeductible is a garunteed TT customer for that year.

 

Many long time users on this message board cite it as the reason they've bought the software for 20+ years.

 

I'm one. 

 

They'll find it was generating them a lot of revenue.  I'll go elsewhhere.  I have a lot of tax filing years left.  I'll never give them a dime again. 

 

There. Itsdeductible officially generated 23 years of me buying their software.  Now it lost that.  That was way cheaper than the effort it's going to take to get a bunch of new customers to replace the long time loyal base that will be leaving.  They've calculated it and I guess they're good with that loss.  I won't be quiet about how dumb the idea was.  I will recommend quitting them to anybody else listening.  I think Intuit earned that from me.