That's funny since neither of us are asking a question, rather we are pointing out that there is a significant problem in the Turbotax 2025 software and that the information provided by the help chat regarding credit eligibility is flat out incorrect. Eligibility for the credit is determined by the answer to question 5 on Schedule A (Form 8936) "Does the VIN entered on line 2 belong to a new clean vehicle acquired after 2022 and before October 1, 2025 and placed in service during the tax year?" The only significance of the placed in service date is to determine which tax year the credit is requested/reported.
