I emailed a similar "letter" to Intuit CEO, Mr Sasan Goodarzi. My communication also included the following observation...
On your web site, you state Intuit's Operating Values, specifically: "We are a purpose-driven, values-driven company. Our mission to power prosperity around the world is why we show up to work every single day to do incredible things for our customers. Our values guide us and define what we stand for as a company." Further as a "Customer Obsession" subtopic, you indicate: "We fall in love with our customers' problems. We deliver unrivaled customer benefit to power their prosperity. We sweat every detail of the experience to deliver excellence." I hope these statements are not mere rhetoric, but instead express genuine principles adhered to via daily actions.
