I do not think they are reading messages here. I wrote to Intuit on Facebook and LinkedIn. They have not replied on LI yet; on FB i got a generic, cookie-cutter response. But I am following up daily, until a human being responds.
Here is what I wrote - feel free to copy and paste into your messages to Intuit:
Subject:** Objection to Discontinuation of ItsDeductible
Dear TurboTax Team,
I was disappointed to learn that ItsDeductible will be discontinued on October 21, 2025. For many years, this tool has been essential in helping customers like me accurately track charitable contributions and apply fair market values with confidence. Simply offering an export option does not replace the ongoing utility of this service.
I also want to remind you that in 2022 TurboTax attempted to cancel ItsDeductible, but significant customer backlash led to its reinstatement. That decision demonstrated how much users value this product. Revisiting the same action now, without offering a true replacement, risks repeating that negative experience and undermining customer trust.
If discontinuation is unavoidable, I urge TurboTax to provide a clear explanation and to offer customers either a fully integrated replacement feature within TurboTax or a longer transition period beyond October 2025. Absent these measures, many of us will be forced to seek third-party alternatives, which diminishes the convenience and loyalty we associate with TurboTax.
Please reconsider this decision and preserve a tool that has been integral to your customers’ tax preparation for decades.
Sincerely,
