This has become a yearly spit-in-the-face by Intuit to longtime, PAYING customers. It’s Deductible has been a critical part of TurboTax for years. This “final” discontinuation of It’s Deductible shows either Intuit’s complete disloyalty to its customers or shortsighted greed (“Hey, we can save a few bucks by ending the service. What are customers gonna do about it?”). It is offensive and unacceptable. Consumers are fed up with greedy and/or incompetent companies continually shrinking their products’ functionality — but NEVER lowering their prices. If Intuit is this short-sighted, user-unfriendly and/or incompetent, I am done with TurboTax (after 20+ years) and will encourage my CPA to stop using it as well. There are plenty of worthy competitors that don’t treat their customers like trash. Shame on Intuit — and bye-bye, TurboTax!
