I can't help with your TurboTax operational questions and you should contact customer service for those types of questions to get a quick, and hopefully accurate, answer.
The threshold question, for me, is: How was the property being used from 2011-2023? Did it sit vacant? Was it rented part of the time? Was it always available for rent? Was it rented but rented a less than FMV? If so, was it rented to an immediate relative?
Note that the property must have been held for trade or business use (productive use) or for investment in order to qualify for 1031 exchange treatment. If the property was rented to an immediate family member from 2011-2023 at less than FMV, that's going to be a tough sell to convince the IRS that the property qualifies for a 1031 exchange.
