Sorry Bill -- I can understand the response coming from the TT employee 🙂 I am in support for last 20 years, no need to defend for not support fault 🙂
The information from the W2 was down loaded from the ADP Payroll company directly. I am sure millions of customers and products will use the API to pull the information.
Considering 20 or so thumbs up the thread for the questions, there will be 1000 more who read and make the necessary change. Giving voice those who are quite
Even if the Data was gibberish from a scans, it is difficult to understand the Tax code and not pay attenting to the letter and pay only attention to the numbers . Note that the W2 has only Letter and not any detain on what it is. I am sure the software guys will figure it how to address if there was a problme .
Suggestion for Enhancement : will help future TT release
The TT software does not point to where the mistake is and keep adding it back, even if you delete them. Most TT users will look at their Kids information, adding and deleting their profile and gets stuck , wasting 2 hours.
If the error correction points indication where it originated W2, or Kids information, it will help identify the root cause
